Returns & Exchanges

At Greenworks, we want you to be completely satisfied with your home and garden essentials. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all manuals, accessories, and protective inserts are included.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.

• 4.
  Drop Off and Refund

  Drop the package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.